F2F Manager - North Cornwall North Devon (Internal only)

Internal vacancy

The RNLI actively promotes continuous development within the organisation and is only seeking applications from current RNLI employees and volunteers at this time.  If this position is not filled internally it may be re-advertised openly.  #LI-DNI

We’re looking for a Face to Face (F2F) Manager in North Cornwall, North Devon (Ilfracombe to Newquay) to join our award-winning team. This is a fantastic opportunity within the RNLI to develop our talented team of fundraisers and inspire many new supporters of our lifesaving charity.

About the role

This role will be required to manage a team of face-to-face fundraisers who will sign up regular supporters contributing towards the wider fundraising goals to help the RNLI to continue to save lives at sea across the UK & Ireland. Our team provides a motivated and positive environment where we welcome those who want to join an engaging and solution focussed team.

 As a F2F Manager you will be tasked with focus on the following areas:

• Recruit, train, and performance manage a team of motivated paid F2F Fundraisers
• Manage and develop a portfolio of fundraising locations including RNLI assets from Ilfracombe to Newquay.
• Measure and analyse Key Performance Indicators (KPIs) such as fundraising targets and budgets
• Create and execute detailed delivery plans, mitigating for risks and opportunities
• Maintain and develop internal and external stakeholder relationships

About you

We are looking for a motivated and focussed candidate who will bring the following skills and experience:

• A full and valid driving license
• Evidence of managing and motivating a team of paid staff or volunteers to achieve goals/targets
• Experience in managing own workload and prioritising & adapting to reactive work.
• Ability to manage budgets
• Good understanding of Microsoft packages such as excel, word & powerpoint.
• Experience in face-to-face fundraising. This will either have been gained working for a charity or a fundraising agency.
• Willingness to work with a variety of stakeholders internal and external to the RNLI; even organisers, RNLI volunteers etc. Some of this may require flexible working patterns.

Other roles you may have experience of could include:

Engagement Manager, F2F Agency Manager, Direct Engagement Manager, Fundraising Manager, Face to Face Manager, Face to Face Operations Manager, F2F Regional Manager, Individual Giving Manager, F2F Team Leader, Face to Face Programme Manager, Fundraising Executive.

This post requires a valid driving licence.

This post is subject to clearance of a finance check - satisfactory to the RNLI.

Safeguarding

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.