Digital Experience Lead (Digital Projects) - Temp (up to 6 months) - Internal
Digital Experience Lead (Digital Projects) - Temp (up to 6 months) - Internal
Internal vacancy
The RNLI actively promotes continuous development within the organisation and is only seeking applications from current RNLI employees and volunteers at this time. If this position is not filled internally it may be re-advertised openly. #LI-DNI
About the role
In this role, you'll play a key role in defining and delivering integrated Digital Experiences, by working in partnership with fundraising stakeholders to drive strategic change and continuous improvement across key digital projects.
You’ll be responsible for having an in-depth understanding of the digital offering, fundraising products and supporters to deliver a backlog for our digital projects. Understanding products and people is key – as is commercial orientation. Building strong relationships across the organisation, you’ll work closely with our Creative Services, Social and Marketing teams, acting as the Digital SME and influencer, and creating a collaborative and trusting environment to innovate and try new things.
You’ll be proactive with the team in identifying opportunities for improvement through the application of lean and agile methodologies, and technology, and seek opportunities to coordinate workflows with those of internal and external partners.
About you
We are looking for someone who has
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The ability to prioritise, oversee and manage a broad variety of projects: our digital team is much in demand
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Ability to prioritise and manage conflicting stakeholder expectations and deadlines
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Strong communication skills – written and verbal – and the ability to influence stakeholders, bringing them on a journey with you
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A good understanding of digital project management
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A sound understanding of digital experience best practices, including SEO, accessibility, and UX
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Hands-on experience with CMS platforms, digital performance and analytics
This job would be suitable for someone who is…
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Able to put data at the heart of their decision making; whether that’s qualitative or quantitative
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Able to combine user-centred digital experiences with great customer service and stakeholder management.
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A team player and a good communicator
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Able to think both tactically about day to day problems plus help us to set our longer term strategy
Safeguarding
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Diversity at the RNLI
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
