Business Systems Analyst - Temporary (up to 24 months) - INTERNAL ONLY

Internal vacancy

The RNLI actively promotes continuous development within the organisation and is only seeking applications from current RNLI employees and volunteers at this time.  If this position is not filled internally it may be re-advertised openly.  #LI-DNI

About us

The RNLI is the charity that saves lives at sea. We are driving fast paced, transformational change that is allowing us to save more lives in new and innovative ways. Our Lifeboat crews and Lifeguards need a dedicated, professional and talented team behind them so whatever the weather they can operate to the highest standards and save lives at sea.

We support a number of significant applications including Dynamics AX, and are looking for someone to join our team delivering technical support and solutions, providing new, efficient and innovative ways of delivering our lifesaving service. 

About the role

In this stimulating role, you will deliver technical support to the organisation, ensuring the smooth running of all aspects of applications. The successful candidates will also: 

• Provide the technical support to assigned business areas; work with partners and customers to conduct root cause analysis, evaluate and generate ideas, contribute to the design of solutions for improvement and to effective implementation plans.
• Be responsible for the successful delivery of technical solutions including testing of new and existing applications and performing post-resolution follow-ups to ensure problems have been adequately resolved.
• Develop and maintain relationships with key stakeholders including Applications Business Partners, IT and management teams in order to help identify technical opportunities, mitigate risks and deliver technical change / improvements in most effective way.
• Manage the priority, schedule, and administration of all instances where enhancements and defect resolution are required.

About you

To be successful in this role you should have strong knowledge and experience of enterprise and desktop applications in one or more of the following AX areas; Production, Manufacturing, Supply Chain or Engineering Asset Management.

The successful candidate will have

• Hands-on knowledge of and experience with enterprise and desktop applications, eg: SharePoint, AX Dynamics 2012 – (HR / Financials / Production / Manufacturing / Supply Chain / Engineering Asset Management), Dynamics CRM or other complex applications.
• Experience of working with, and an understanding of 3rd Party Application Integrations / Interfaces and 3rd Party suppliers.

Safeguarding

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.